Washington Outpatient Surgery Center (WOSC) has been offering its patients advanced surgical services in a convenient, comfortable setting since April 1986. We are a multi-specialty surgery center, offering surgical services in the areas of Ear Nose and Throat (ENT), Gastroenterology (GI), General Surgery, Gynecology, Ophthalmology, Orthopedics, Pain Management, Plastic Surgery, Podiatry and Urology.
TALK TO YOUR DOCTOR
Talk to your doctor about your procedure. Write a list of questions and be sure you get all your questions answered. Some important questions include the following:
MAKE PRIOR ARRANGEMENTS
Arrange for a friend or family member to drive you home after the surgery.
Arrange to have a responsible adult stay with you at home for at least 4 hours after a local anesthesia procedure and overnight after a general anesthesia procedure.
If you have small children, make child care arrangements so you may rest when you return home.
Unless they are the patient, we encourage you not to bring small children to the Surgery Center as we do not have facilities for their care.
If the patient does not speak English, or is in need of an interpreter, please bring an interpreter or contact the Surgery Center 3 days in advance to arrange for one.
Prior to your surgery a nurse will call you to ask about your health history. Please provide us with the names and dosages of any medications you are currently taking and any allergies to medications or latex. We will also give you important instructions. If we have not reached you 3 days prior to surgery, please call 510/791-5374 and ask to speak to the pre-op nurse.
THE NIGHT BEFORE SURGERY
Please do not eat or drink anything after midnight. If you need to take essential medications, you must do so with no more than 1 ounce of water no later than 3 hours before your surgery. There may be some necessary exceptions to these instructions. If so, a nurse or doctor from the Surgery Center will discuss them with you. If you do not follow these guidelines your surgery may be cancelled. If you smoke, you are advised to refrain from smoking the day before your surgery.
PREPARATION THE MORNING OF YOUR SURGERY
Shower and wash your hair.
Do not wear make-up.
Wear flat shoes or slippers.
Wear comfortable, loose clothes.
Bring your daily medications.
If you wear contact lenses you may have to remove them prior to surgery, so please bring your glasses.
If your child is undergoing surgery, please bring a comforting toy or blanket. Parents of a minor child are required to stay at the Surgery Center for the duration of the child’s care. We would be happy to give you and your child a tour of the facility prior to the day of the procedure.
Please bring your Driver’s License or State ID Card, Insurance Cards, Medicare Card or completed insurance form with you.
Please leave valuables such as cash and jewelry at home.
AT THE SURGERY CENTER
Please arrive and check in at the reception desk one (1) hour ahead of your scheduled surgery time unless otherwise advised by our pre-op nurse.
Before your procedure at the Surgery Center, the nurse must talk to the person who is going to take you home. Please have that person come into the center with you or be available by telephone before your procedure.
You will be asked to sign a consent form after the staff verifies that you and your doctor have discussed the surgery including the reason for surgery and the risks associated with it.
The staff responsible for your care will verify who you are, what kind of surgery you are having, and the part of your body on which surgery is to be performed. You will be asked these questions many times. Staff will also double-check what you tell them against the documents provided by your doctor’s office, including x-rays. These repetitive confirmations are being done for your safety.
While in the admitting area you must remove any hairpins, jewelry, dentures, contact lenses or glasses. The staff will take care of these items and return them to you after the procedure.
Depending on the type of surgery you are having, the doctor who will perform your surgery will mark the correct location on your body on which your procedure is to be performed. Called “site marking” this is a critical step in ensuring your safety and preventing errors, especially if you are having surgery on one of your arms, legs, hands, fingers, eyes, ears, etc. Only the site of the surgery should have any markings. If possible, the surgery site will be marked while you are awake and you can be involved in the process.
IN THE RECOVERY ROOM
After your surgery your doctor and the nurses will ask if you are having pain. It is important to report your pain so that you can receive appropriate relief. If you are asked to take medications, ask what they are. If you have questions about any medications, ask your doctor or nurse. A responsible adult friend or family member who is with you in the recovery room may ask these questions on your behalf if needed.
Friends and relatives (2 at a time) may join you in the recovery room as soon as you are awake and able to visit with them. If you are bringing a child, please bring an approved child car seat.
OVERNIGHT RECOVERY UNIT
If your surgery requires an overnight stay, you will be taken to our Overnight Recovery Unit on the second floor of this facility. Here you will recover in the comfort of your own private room, complete with color TV, VCR, telephone, and private bath. Registered nurses will be available to care for you. Please be sure to bring wit you and personal items you may need.
Family members are welcome to spend time with you during your recovery at the Surgery Center. Visiting hours end at 9:00 PM. Patients must leave the Overnight Recovery Unit at 7:30 AM the morning after surgery.
WHEN YOU GO HOME
Follow the instructions given to you by your doctor. Contact your doctor if you have questions. You may also contact the Surgery Center at (510) 791-5374. Please call 911 if an emergency arises.
INSURANCE AND BILLING
As a courtesy to you, the Washington Outpatient Surgery Center will bill your insurance. However, the balance due is the patient’s responsibility. We will estimate the patient’s portion of the bill and ask that it be paid prior to surgery. Please be prepared to pay your portion of the bill when you arrive for surgery. Payment will be requested from you if your insurance company has not paid within 60 days. Cash, Check, Money Order, Cashier’s Check, MasterCard, Visa and American Express are accepted methods of payment. Uninsured and/or cash pay patients will be asked to pay for services on or before the admission date unless other arrangements are made.
You will receive separate bills for services rendered from the Surgery Center; the Physician who performed your procedure; the Anesthesiologist (if one is required for your procedure); an outside laboratory (if biopsy or blood specimens are required).
SURGERY CENTER OWNERSHIP
Your physician may have a financial interest in Washington Outpatient Surgery Center and wants to remind you that you may use the facility of your choice for surgical services. You may request from your physician or the Surgery Center information on physician ownership.
DAY OF PROCEDURE CHECK LIST